Position: Product Manager

We’re seeking an experienced Product Manager to lead the strategy and execution of key product initiatives across our Shopify app ecosystem. You’ll own the product lifecycle from discovery to delivery—collaborating with cross-functional teams, defining roadmaps, and ensuring features meet both customer needs and business goals. This is a high-impact role at the core of our growth and innovation.

About CPTN Limited

CPTN Limited is a fast-growing product company dedicated to building and scaling Shopify Apps. Under a B2B SaaS model, we serve over 10,000 merchants worldwide. Operating in partnership with private equity fund Capitaliply, we expand both organically and through strategic M&A. Joining CPTN means becoming part of an early-stage story—shaping the next-gen Shopify app ecosystem and growing alongside a thriving market.

What you will do

Strategic Planning & Roadmapping

• Define project scope, goals, KPIs, and timelines aligned with company and product vision

• Translate product strategy into detailed requirements and executable project plans

• Lead backlog grooming, sprint planning, and roadmap execution in tools like Jira or ClickUp

Execution & Team Management

• Assign and manage resources efficiently across multiple product lines and priorities

• Lead cross-functional collaboration between design, engineering, QA, and stakeholders

• Identify blockers, manage dependencies, and ensure smooth day-to-day execution

Stakeholder & Communication Management

• Maintain strong relationships with internal and external stakeholders

• Provide consistent updates on status, risk, and milestones through reports and presentations

• Facilitate alignment between technical teams and business objectives

Risk & Quality Oversight

• Proactively identify risks and mitigation strategies to keep projects on track

• Implement project management best practices and QA processes to ensure quality delivery

• Manage scope changes and project pivots without compromising goals or standards

Process Optimization & Leadership

• Standardize and refine project workflows for repeatability and efficiency

• Mentor junior team members and foster a performance-driven, collaborative culture

• Champion continuous improvement through retrospectives and performance metrics

Must‑Have Experience

• 3+ years in product management or related role in a SaaS or eCommerce environment

• Strong understanding of agile methodologies and product development workflows

• Demonstrated success in leading cross-functional teams and launching scalable products

• Experience writing clear specs, user stories, and managing product backlogs

• Ability to analyze product performance and translate insights into actionable strategies

• Excellent communication, prioritization, and stakeholder management skills

• Familiarity with tools like Jira, ClickUp, Figma, or similar PM and collaboration platforms

Bonus Points

• Experience working with Shopify or eCommerce technologies

• Exposure to AI-enabled features or automation in product workflows

• Background in B2B SaaS product growth and user acquisition

• Strong data intuition and experience with tools like Mixpanel, Amplitude, or GA4